Privacy Policy

Local Broom is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal data when you visit our website or use our services focused on meal planning and food waste reduction.

For our operations in Ottawa, Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA) where applicable, as well as Ontario’s provincial privacy standards. We adhere to the ten fair information principles set out in Schedule 1 of PIPEDA to ensure your data is handled with integrity.

The entity responsible for processing your data (the "Controller") is Local Broom. We are dedicated to ensuring that your personal information is used only for the purpose for which it was collected.

If you have questions about our data practices, you may reach our Data Privacy Liaison at:
Email:
Phone: +1 (774) 953-6748
Address: 45 O'Connor St, Ottawa, ON K1P 1A4

We collect information that identifies, relates to, or could reasonably be linked to you. This includes:

• Identifiers: Legal name, email address, telephone number, and postal code for regionalizing food waste guides.
• Technical Data: IP address, browser type, device information, and operating system collected via cookies.
• Usage Data: Information on how you interact with our meal planning tools, inventory sheets, and waste tracking metrics.
• Correspondence: Any information you provide when contacting us for support or subscribing to our weekly menu newsletters.

Under Canadian law, we process your information based on your Consent (express or implied), or as otherwise permitted by PIPEDA. Purposes include:

• Service Delivery: To provide customized meal plans, waste analytics, and procurement systems.
• Communication: To send technical sheets, updates on food sharing programs, and administrative notices.
• Optimization: To analyze website performance and improve our zero-waste cooking protocols.
• Compliance: To meet legal obligations and protect against fraudulent activities.

Local Broom retains personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, tax, or regulatory requirements.

Once the information is no longer required, we employ secure destruction methods, such as shredding physical documents and permanently deleting electronic records, to prevent unauthorized access.

We do not sell your personal information. We may share data with service providers (e.g., cloud hosting, email delivery systems) who assist in our operations.

Because some of our service providers may be located outside of Canada (including the United States), your personal information may be processed or stored in a foreign jurisdiction and may be subject to the laws of that jurisdiction, including lawful requirements to disclose information to government authorities.

Residents of Ontario have specific rights regarding their personal data under PIPEDA:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right of Rectification: You have the right to challenge the accuracy and completeness of your data and have it amended.
• Withdrawal of Consent: You may withdraw your consent to the collection, use, or disclosure of your data at any time, subject to legal or contractual restrictions.
• Right to Complain: If you are unsatisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada (OPC).

We use cookies to enhance your experience, particularly for our Waste Tracking and Cost Metrics tools. You can manage your preferences through your browser settings. For detailed information, please refer to our Cookie Policy.

We implement physical, organizational, and technological security measures appropriate to the sensitivity of the information. This includes encryption, firewalls, and restricted access protocols to safeguard your data against loss, theft, and unauthorized access.